Privacy policy

Surissa Jewellery operates this website and store to provide you with a smooth and secure shopping experience. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or contact us. By using our services, you agree to the practices described below.

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Information We Collect

We may collect personal information such as:
• Name, billing and shipping address, phone number, and email
• Payment and order details
• Account information (if you create one)
• Messages you send to us
• Device, IP address, and website usage data

We collect this information directly from you, automatically through cookies and similar technologies, and from trusted service partners.

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How We Use Your Information

We use your information to:
• Process and deliver your orders
• Manage your account and preferences
• Provide customer support
• Improve our website and services
• Send marketing communications (you can opt out anytime)
• Prevent fraud and keep our store secure
• Comply with legal obligations

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Sharing Your Information

We only share your information when necessary, including with:
• Shopify and payment providers
• Delivery and fulfilment partners
• Marketing and analytics providers
• Legal authorities when required

Third-party services will handle your data according to their own privacy policies.

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Shopify

Our store is hosted by Shopify. Information you provide may be processed by Shopify to help operate and improve the store. You can learn more at Shopify’s privacy policy.

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Data Security & Retention

We take reasonable steps to protect your information. However, no online system is completely secure. We keep your data only as long as necessary for business or legal purposes.

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Your Rights

Depending on where you live, you may have the right to:
• Access your personal data
• Request corrections or deletion
• Object to certain processing
• Withdraw marketing consent

To exercise your rights, please contact us.

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Children’s Privacy

Our services are not intended for children, and we do not knowingly collect data from individuals under 16.

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Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

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If you have any questions about this Privacy Policy or your data: nurulamin587@gmail.com

Surissa Jewellery
587 Kings Road
Great Barr, Birmingham
B44 9HN
United Kingdom