Terms of service

Welcome to Surissa Jewellery. Throughout this website, the terms “we”, “us”, and “our” refer to Surissa Jewellery. By visiting our site or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our services.

1. Eligibility & Accounts

By using our website, you confirm that you are legally able to enter into this agreement. You agree to provide accurate and complete information when placing orders and to keep your account details secure. You are responsible for all activity under your account.

2. Products

We aim to display our jewellery as accurately as possible. However, colours and appearance may vary slightly depending on your device.
We reserve the right to change or discontinue products at any time and to limit quantities where necessary.

3. Orders

When you place an order, you are making an offer to buy. Orders are only accepted once we confirm them. We may refuse or cancel orders at our discretion.

Please check your order carefully before submitting. Returns and exchanges are handled according to our Refund Policy.

All purchases are for personal use only and not for resale.

4. Pricing & Payment

Prices and promotions may change without notice. You agree to provide current and accurate payment and billing information and to pay all applicable charges, including shipping and taxes where applicable.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. Surissa Jewellery is not responsible for delays caused by couriers, customs, or events outside our control. Risk of loss passes to you once the order is handed to the shipping carrier.

6. Intellectual Property

All content on this website — including our logo, images, text, and designs — belongs to Surissa Jewellery and may not be copied, reproduced, or used without our written permission.

7. Third-Party Services

Our website may include links or tools provided by third parties. We are not responsible for the content, policies, or performance of those third-party services.

8. User Conduct

You agree not to misuse the website, including:
    •    Breaking any laws
    •    Uploading harmful code
    •    Spamming or attempting to hack
    •    Copying or exploiting our content
    •    Harassing or abusing others

We reserve the right to suspend or terminate access if these rules are violated.

9. Disclaimer

Our website and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the fullest extent permitted by law, Surissa Jewellery will not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the website means you accept any changes.

12. Governing Law

These Terms are governed by the laws of the United Kingdom.

13. Contact Us

For any questions about these Terms:

Surissa Jewellery
587 Kings Road
Great Barr, Birmingham
B44 9HN
United Kingdom